Business to consumer debt is becoming more prevalent. Many businesses extend credit to their customers, perform labor and provide goods before payment in full. In some industries it is not only common, but also expected.
While extending credit to your customers has significant benefits there can be an issue when the customer fails to pay on time. There could be any number of legitimate reasons your customers aren't paying their bills on time. They may not have received the bill, they could be dealing with an overwhelming amount of debt or they may be in the habit of paying after the due date. In any of these cases, your business accounting is affected when your customers don't pay in a timely manner.
Collecting debt from customers that can’t or won’t pay you is one of the trickiest parts of running a business, not to mention stressful. If you are too aggressive or use questionable tactics, you could lose a good customers who just need a little flexibility. As an attorney I am well versed in federal and state laws; you won't worry whether you've run afoul of any regulations.
After 30 days of non-payment attention must be made to an unpaid invoice. Sometimes a phone call or letter works but a lot of times it just won't do. You will need to get their attention, and that is where I come in as a collection attorney. I have been doing collections for over 20 years in the greater Cleveland area, 16 of those as an attorney.
- Flat Fee
If you have already tried collecting the invoice yourself and don't believe any light collections will be fruitful, I recommend a demand letter be sent. I prepare and tailor every demand letter I send. It tells the debtor that you are serious, and if the they don’t work with you, litigation may be the next option. This letter is a flat fee and directs your customer to pay you 100%. We also offer flat fees for bankruptcy filings on behalf of the creditor.
If you want to take a less aggressive route to begin we offer Complete Collections at a contingency rate of 20% with debt over $2,000. Our collection process begins with a validation letter being mailed to your client, followed by a series of 3 individualized letters demanding payment, which will be sent within 10 days of each other. During this time we will attempt to contact the customer by phone at least twice per week. And finally we will send a demand letter from Attorney Hall. If that letter goes unanswered, unlike most collection agencies, I am an attorney and can file suit immediately. With low overhead and the best collection systems available I am able to collect a high volume of accounts at a low contingency fee of 20%. Remember, I don't get paid until you get paid.