When you think of a family owned business, most people think a mom-and-pop stores. A lot of times this is true, but not always. I doubt you think small when you think of Walmart. Either big or small, being profitable is necessary. That means collecting unpaid invoices for goods and or services you have provided to a customer. Some try and collect in-house, but unless you are an attorney there is only so much you, even an officer of the company, can do when it comes to obtaining and collecting on a judgment. Sending your accounts to an attorney with a collection agency will increase your chance of payment in full and leave you free from the stress of collections, especially since I don't get paid unless you get paid! For 20 years I have represented clients in Cleveland, Euclid, Bedford and more in the greater Cleveland area.